Tracy Franks, Sales / Lead IT Adviser
Tracy brings over 20 years of Information Technology experience to Tech-Payments. As a merchant solutions provider and IT consultant, Tracy relies on his long history of working with Cisco routing & switching and working with Microsoft on server infrastructure with a keen eye on security.
With the belief that his client’s problems are also his own, Tracy strives to ensure all his clients retain 100% uptime for all business-critical systems. Downtime equates to lost revenue, and Tracy’s top priority is to ensure that his clients obtain best in class systems, infrastructure, and support to prevent this from occurring.
Our Valuable Team Members
Also with a long history in Information Technology, Monica’s strengths reside in systems and applications providing the necessary complimentary component to Tracy’s infrastructure experience. Monica has been instrumental in implementing new systems installations, training, and ongoing support. In addition to her technical expertise, Monica through her outreach is instrumental in strengthening our relationships with our clients.
A true Mixed Media Fine Artist, Quincy has stepped up to the role of supporting our new and existing clients with any branding or marketing requirements. Whether it is refreshing dated digital media, or developing marketing and branding for a new client, Quincy’s skills have become indispensable to providing best in class services to our clients ensuring they stand out above all of the competition.
Maria plays a key role in Tech-Payment’s Northern California operations. Having been with us since Day One, Maria brings her extensive experience in relationship management to our office and now has oversight of addressing the needs of current clients as well as developing relationships with prospective new clients. Due to Maria’s phenomenal support of our clients, to date we have been able to claim a 100% retention rate of all our accounts in Northern California!